With water restrictions, unreliable municipal supply, and rising costs, many homeowners and businesses in Durban are turning to borehole drilling as a permanent water solution. But choosing the right company can be the difference between success and a dry hole.
In this guide, we’ll help you understand what to look for when hiring a borehole drilling company in Durban, and why One Touch Pump & Drilling is a trusted choice throughout the KZN coastal region.
✅ 1. Proven Experience in Coastal Conditions
Durban’s coastal geology includes sandy soils, clay layers, and high water tables — all of which require specific drilling strategies and equipment. A reputable borehole contractor should:
Have experience working in Durban North, Umhlanga, Pinetown, and Bluff
Understand how to prevent borehole collapse in sandy conditions
Use proper casing and lining techniques
At One Touch, we’ve worked throughout Durban and greater KZN. We tailor each project to the unique soil structure of the property.
🔧 2. Modern Equipment & Technology
A professional drilling company should operate well-maintained rigs capable of reaching 40m–100m or deeper. Ask if they:
Use rotary drilling or percussion systems
Have backup equipment to avoid delays
Offer yield testing and water quality testing on site
We use industry-leading machinery and reliable brands like Grundfos South Africa for pumps and JoJo Tanks for water storage systems.
📜 3. Transparent Pricing & Detailed Quotes
Avoid companies that give one-line estimates. A reliable provider should give you a full breakdown that includes:
Site assessment & borehole siting
Drilling depth cost (per meter)
Pump installation
Tank & filtration (if needed)
Optional extras like trenching or system automation
You can refer to average cost ranges in our guide:
👉 How Much Does Borehole Drilling Cost in Pietermaritzburg (2025)?
👷 4. Full-Service Installations
The best borehole drilling companies don’t just drill — they handle the entire water system:
Borehole siting & drilling
Water yield & quality testing
Submersible pump installation
JoJo tank setup & plumbing
Water filtration systems for drinking use
Our Durban clients love that we provide end-to-end solutions, meaning fewer contractors, faster results, and better warranties.
📍 5. Local Reviews & Word of Mouth
Always check reviews on Google or Facebook to see if the company:
Shows up on time
Finishes the job as promised
Cleans up after themselves
Offers post-installation support
💬 “The One Touch team drilled and installed our full system in Durban North in just three days. Very professional and friendly!” – Siya R.
🔍 6. Legal & Environmental Compliance
Make sure the company complies with local municipal regulations and environmental guidelines. While most residential boreholes don’t require permits, it’s best to double check with the eThekwini Municipality.
They should also offer eco-friendly recommendations and encourage water-saving practices. Learn more at Rand Water – Water Wise.
🛠️ What Sets One Touch Pump & Drilling Apart
Local Durban knowledge and years of KZN experience
Fast, professional service from drilling to installation
Reliable brands like Grundfos, Pedrollo, and JoJo
Affordable, all-in-one borehole packages
Honest, friendly support throughout your project
📞 Need Help Choosing the Right Borehole Company?
Let us take the guesswork out of your decision. Whether you’re in Umhlanga, Durban North, Westville, or Amanzimtoti, One Touch Pump & Drilling is ready to assist.
Contact us today for a free site inspection and personalized quote.